Shipping policy

Last updated: November 2026

Where we ship

We ship from Jaipur, India to customers worldwide, including the United States.

Production and delivery times

Every item is handmade to order. Our usual lead time is 20 to 25 days from order confirmation, which includes production and international shipping. We confirm an estimated delivery date for your order in writing.

Couriers and tracking

Orders ship with a tracked international courier. We email you the tracking number once your order is dispatched. For larger orders, we may require a signature on delivery.

Shipping costs

Shipping costs are quoted before you pay and shown on your invoice. The total on your invoice is the amount you pay.

Customs, duties and taxes

Import duties, customs fees, and local taxes in the destination country are the buyer’s responsibility unless we state otherwise on your invoice.

Delays and delivery address

Customs checks or courier issues can delay delivery. We ship only to the delivery address on your order or purchase order. If a package is delayed or lost in transit, contact us and we will work with the courier to resolve it.